Chauffeur Training
Professional Chauffeur Training — Industry-Leading Standards
A vehicle is only as good as the person driving it. At The Driver Provider, our chauffeurs are not simply drivers who passed a background check — they are trained professionals who understand that every interaction with a client is a representation of our company’s standards and our clients’ expectations. Since 1995, we have built our reputation on the quality of our people as much as the quality of our fleet.
Chauffeur Selection
- Comprehensive background check and criminal record verification
- Motor vehicle record review and driving history assessment
- Professional licensing verification
- In-person interview and professional conduct assessment
Selection Criteria
To be considered, applicants must hold:
- A minimum of 2 years driving experience (any type of driving experience, not solely luxury)
- A valid driver’s license in the state they will be operating in
- For motor coach operators: CDL Class A or B with Passenger Endorsement
Additional training is provided by The Driver Provider after hire.
Training Program
Our orientation program is a five-day, paid program designed to formally introduce new chauffeurs to The Driver Provider. The primary goal is to familiarize them with our company, leadership team, and service standards, while preparing them to deliver the level of professionalism we expect.
Throughout the program, new hires learn who we serve, how to provide outstanding customer service, how to properly set up and maintain their vehicle, and what is expected of them in their role. They also become proficient in the three primary applications we use day-to-day: Driver Schedule, Motive, and GroundPad.
Week-One Structure
| Day | Focus |
|---|---|
| Day 1 | Driving evaluation on basic maneuvers using one of our vehicles |
| Days 2–4 | Mix of classroom instruction (policies and procedures), departmental meetings (Dispatch, M&E, and DMC partners where applicable), and hands-on road familiarization covering local routes and area orientation. |
| Day 5 | Final exam covering all assigned policies |
Trainees are required to read all assigned policies, take notes, and pass the final exam at the end of week one.
Market-Specific
Knowledge
🏨 Resort Protocols
Entry procedures, guest handling, and property-specific expectations.
💼 Corporate Standards
Executive discretion, conference logistics, multi-stop day management.
✈️ Airport Procedures
Terminal knowledge, flight monitoring, baggage handling.
🏔️ Winter & Mountain Roads
Specific training for our Utah and Wyoming operations.
💐 Event & Wedding Protocol
Timing, guest management, and formal occasion conduct.
🗺️ Tour Knowledge
Local area expertise for national park and sightseeing tours.
Ongoing Professional Standards
Frequently Asked Questions — Chauffeur Training
Are all chauffeurs trained to the same standard?
Yes. Every Driver Provider chauffeur completes our full training program before operating independently. Standards are consistent across our Phoenix, Tucson, Sedona, Salt Lake City, Park City, and Jackson Hole operations.
Can I request a specific chauffeur?
Do chauffeurs receive ongoing training after orientation?
Interested in Joining Our Team?
See our open positions and learn more about building a career with The Driver Provider.