About The Driver Provider
About The Driver Provider — Three Decades of Professional Ground Transportation
The Driver Provider was founded in 1995 on a clear and simple principle: professional ground transportation should be exactly that, professional. President and CEO Jason R. Kaplan began with a single vehicle and a commitment to service standards that most transportation companies at the time simply did not maintain. Three decades later, that commitment is the foundation of everything we do.
From a one-person operation in Phoenix, Arizona, The Driver Provider has grown into one of the Southwest’s leading executive ground transportation providers, operating across Arizona, Utah, and Wyoming, maintaining contractual relationships with the region’s most prestigious resorts, and connecting through an affiliate network of over 1,200 vehicles to serve clients across the country and around the world
our
story
what
we believe
Reliability Is Non-Negotiable
A late car is not an inconvenience, it is a broken promise. Our 24/7 operations infrastructure, real-time flight monitoring, and rigorous scheduling exist for one purpose: to ensure that when we say a chauffeur will be there, a chauffeur will be there.
Transportation Is a Reflection
When a client's guests step into one of our vehicles, the vehicle and the chauffeur make an instant impression. That impression reflects on the client. We take that responsibility seriously, maintaining our fleet and our people to a standard that consistently reflects well on the businesses, properties, and individuals who trust us.
Standards Do Not Negotiate
Our vehicles are insured above industry standards. Our chauffeurs are vetted and trained above the minimum requirement. Our maintenance schedules exceed what regulations mandate. We make these choices because they are right, not because they are required.
Our Team
The Driver Provider employs over 50 internal staff and over 50 professional chauffeurs across our three-state operation. Each chauffeur undergoes a thorough vetting process, receives ongoing professional training, and is held to the service standards that our clients have come to expect. Behind the wheel, our operations team manages bookings, monitors flights, and maintains real-time communication 24 hours a day, 7 days a week.
Our Chauffeurs
Our chauffeurs are carefully selected professionals trained not only in safe driving but also in the art of chauffeur etiquette and world-class hospitality. Every chauffeur is dedicated to delivering a polished, discreet, and comfortable travel experience. Chauffeur appearance standard: black suit, white shirt, burgundy tie, black dress shoes, and visible name badge.
Technology and Support
To ensure smooth communication and efficient service, our operations team and chauffeurs are fully equipped with modern technology including iPad tablets and mobile communication devices, allowing us to manage trips in real time.
The Driver Provider Advantages
- 24/7 reservations and dispatch support
- Wholly owned fleet with on-site vehicle maintenance
- Automated online booking platform with real-time flight tracking
- Customized client experiences including company literature, preferred music, water service, and personalized amenities
- En-route communication and mobile updates available
- Efficient daily billing and reporting options
Our Commitment
Every trip with The Driver Provider is designed to deliver professionalism, comfort, and peace of mind. From the first reservation to the final drop-off, our team is dedicated to exceeding expectations and providing a transportation experience that reflects the highest standards in the industry.
Our Core Service Standards
Every trip with The Driver Provider follows a defined service protocol designed to create a premium experience for our guests:
- Chauffeurs arrive at least 15 minutes prior to the scheduled pickup time
- Guests are greeted warmly, respectfully, and addressed by name
- Assistance with luggage and confirmation of baggage count
- Complimentary bottled water, chilled towels, and daily newspaper offered to guests
- Vehicle temperature and radio preferences confirmed with guests
- Destination and estimated arrival time verified prior to departure
- Vehicles equipped with umbrella and first aid kit for guest safety and comfort
- Final vehicle check to ensure guests have all personal belongings upon drop-off
Our Locations
- Phoenix, Arizona — Headquarters at 1243 S 7th St, Suite 1, Phoenix, AZ 85034
- Tucson, Arizona — serving the Old Pueblo and southern Arizona
- Sedona, Arizona — red rock country and the Verde Valley
- Salt Lake City, Utah — the Wasatch Front and ski resort corridor
- Park City, Utah — mountain resort transportation
- Jackson Hole, Wyoming — Teton Valley and national park gateway
Ready to Book?
- Call 24/7: (800) 700-2687
- Email: reservations@driverprovider.com
- Book online: driverprovider.com
Download our app on iOS and Android for instant booking